General Policy & Guidelines

  • Important Gift Card & Giveaway Notice

    • Gift Card Expiration:
      All gift cards purchased through The Spa at Bella Piazza must be redeemed by November 1, 2025.

    • Giveaways & Raffles:
      Any giveaways or raffle items from The Spa at Bella Piazza are null and void as of October 1, 2025.

  • or your safety and comfort, please inform our Spa Concierge at the time of booking if you are pregnant, have any medical conditions, or allergies. A medical intake form will be provided and must be completed prior to your service.

    To ensure the well-being of all guests, individuals with open wounds, recent surgical sites still in the healing process, or signs of illness will not be permitted to receive services.

  • Your appointment time is reserved exclusively for you.

    In consideration of our next guest, late arrivals will receive the remaining allotted time of the scheduled service.

  • Should you need to cancel or reschedule your appointment, we kindly request a minimum of 24 hours’ notice.

    Cancellations or no-shows made within 24 hours of the scheduled service will incur a $50 fee.